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If you are in an emergency, please call 999.

Worried someone might be watching what you do online? Contact Refuge’s 24hr National Domestic Abuse Helpline or Contact us.

Guide to securing Hotmail

If technology is being used against you, use this website to secure your tech. Learn about Tech Abuse

Note that depending on your devices/updates, the steps below may vary.


Remember, depending on whether or not you are living with the person who is harming you, you may choose to take different steps. Control and coercion make some of these steps impossible or not safe. Read these cautions before taking action.

Secure your tech

Hotmail security guide

Download pdf

Before downloading a PDF

If you think someone is accessing your phone or computer, please do not download this PDF: Read this guide without downloading it and use a safe phone or computer.
Download PDF
Step 1: Go to settings
Step 2: Review access to your account
Step 3: Review contact information
Step 4: Change your password
Step 5: Turn on two-step verification

Tech safety tool

Secure your tech through our interactive tool. Click below to access videos in four languages.

Tech safety tool

Supporting survivors

Learn about how to support someone experiencing tech abuse.

Supporting survivors

Learn about tech

Visit this Glossary to learn more about technology.

Use our Glossary