CPD Accredited Tech Abuse Training

Who is this course for?

This course is an introductory training session that is suitable for all professionals working with survivors that are experiencing or might be at risk of technology-facilitated abuse in online spaces. This course is essential for support services and is highly recommended for companies or organisations that have online services and/or platforms.

Course objectives:

• Understand what technology-facilitated abuse is and how perpetrators of domestic abuse can misuse technology.
• Understand the emerging trends recorded by the Tech Abuse team from survivors of these forms of abuse.
• Identifying risks survivors face online and how to safely support survivors including initial contact.
• Learning how to support survivors of technology-facilitated abuse with securing accounts.
• Understanding the barriers survivors face to accessing support and how to combat these.
• Further guidance and resources to support professionals and survivors.

Course delivery:

This course is a half day (3.5hrs) and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

Technology-facilitated domestic abuse is the same abuse we have always seen – but facilitated by technology. Perpetrators no longer need to physically follow a survivor. They can stalk, harass, and monitor a survivor from a living room or work desk – just by using an app.

The aim of this training is to equip professionals who are working with survivors with the tools to be able to recognise, understand and respond to technology-facilitated stalking and harassment.

Who is this course for?

This course is developed for any statutory services that work with survivors that may be experiencing or at risk of technology-facilitated stalking and harassment. This includes law enforcement agencies, frontline domestic abuse practitioners and professionals within the housing sector.

Course Objectives:

• Recognise ways in which abusers misuse technology to facilitate stalking and harassment.
• Understand the emerging trends recorded by the Tech Abuse team from survivors of these forms of abuse.
• Understanding and recognising which forms of technology can be misused by perpetrators of stalking and harassing behaviours.
• Practical guidance for professionals supporting survivors that are at risk of or are experiencing technology-facilitated stalking and harassment.
• Guidance for professionals around technologically compromised locations and survivor move-on safety, in both refuges and emergency accommodation.
• Signposting to resources and further guidance for professionals and survivors of technology-facilitated abuse.

Course delivery:

This course is a half day (3.5hrs) and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

Technology-facilitated domestic abuse is the same abuse we have always seen – but facilitated by technology. It is a particularly complex form of abuse and gathering enough evidence to secure investigation and prosecution can be very difficult for a survivor to do alone.

The aim of this training is to equip law enforcement agencies, legal professionals and statutory agencies with the knowledge to recognise and respond to technology-facilitated abuse, support survivors with gathering evidence and understand the legal framework in which these crimes can be prosecuted.

Who is this course for?

This course is specifically designed for law enforcement agencies and professionals in the legal sector but is essential for any statutory agency that supports survivors of technology-facilitated domestic abuse who are engaging with law enforcement and the courts.

Course Objectives:

• Recognise ways in which abusers misuse technology to facilitate domestic abuse.
• Understand the emerging trends recorded by the Tech Abuse team from survivors of these forms of abuse.
• Understanding and recognising which forms of technology can be misused by perpetrators of domestic abuse.
• Implementing trauma informed practice and safety planning when working directly with survivors of technology-facilitated abuse.
• Gathering evidence of technology-facilitated abuse and supporting survivors through prosecution.
• Understanding legislation and tools available to support survivors of technology-facilitated abuse.
• Signposting to further guidance and resources for both survivors and professionals working with them.

Course delivery:

This course is a half day (3.5hrs) and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

Technology-facilitated abuse is the same abuse we have always seen – but facilitated through technology. This form of abuse can and often does take place within a family setting. Perpetrators may misuse children’s technology or court-ordered child contact to continue to facilitate their abuse.

The aim of this training is to equip professionals that work directly with survivors and their children with the knowledge and skills to be able to recognise and respond to technology-facilitated abuse. It will establish how technology-facilitated abuse takes place in a family setting, ways perpetrators continue this form of abuse through children and how to support with this.

Who is this course for?

This course is specifically designed for professionals working with survivors with children, including social services, educational professionals and frontline domestic abuse practitioners. The course is also highly recommended for any professional working in a family court setting including solicitors and court judges.

Course objectives:

• Recognise ways in which abusers misuse technology to facilitate domestic abuse.
• Understand the emerging trends recorded by the Tech Abuse team from survivors of these forms of abuse.
• Understanding the forms of technology including apps, software and devices that perpetrators may misuse in a familial context.
• Recognise how perpetrators can misuse technology to continue to perpetrate abuse through children or child contact arrangements.
• Implementing trauma informed practice and safety planning when working directly with survivors of technology-facilitated abuse and their children.
• Signposting to resources and further guidance for professionals and survivors of technology-facilitated abuse.

Course delivery:

This course is a half day (3.5hrs) and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

Technology-facilitated abuse is the same abuse we have always seen – but facilitated through technology.

In recent years, health and social care has become increasingly digital – from how our medical records are kept online to the assistive technologies that have changed how people with disabilities can live independently. In the context of technology-facilitated abuse, the misuse of technology related to health and social care by perpetrators can be truly devastating.

The aim of this training is to provide professionals who are working with survivors of domestic abuse in a health or social care setting with the tools to recognise, understand and respond to technology-facilitated domestic abuse, including how this form of abuse presents specific challenges to survivors with disabilities and the risks survivors may face in a healthcare setting.

Who is this course for?

This course is designed for health and social care professionals that work with survivors who are experiencing or are at risk of technology-facilitated domestic abuse. This includes social services, medical professionals and frontline domestic and sexual abuse practitioners working with survivors in a medical or social care setting.

Course objectives:

• Recognise ways in which abusers misuse technology to facilitate domestic abuse.
• Understand the emerging trends recorded by the Tech Abuse team from survivors of these forms of abuse.
• Recognise the different forms of assistive and accessibility technology that can be misused by perpetrators to facilitate domestic abuse.
• Identifying the risks survivors with disabilities may face when experiencing technology-facilitated domestic abuse and how to safely support survivors.
• Identifying the risks survivors of technology-facilitated domestic abuse may face in a medical setting, including record keeping and interpreting and how to mitigate these risks.
• Signposting to resources and further guidance for professionals and survivors of technology-facilitated abuse.

Course delivery:

This course is a half day (3.5hrs) and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

Economic abuse can take many forms and involves an abuser restricting a person’s ability to acquire, use and maintain money or other economic resources.
Economic abuse is a common feature of domestically abusive relationships – 85% of people who experienced economic abuse have also experienced other forms of domestic abuse including physical, sexual, and emotional abuse.
The Technology-Facilitated Abuse and Economic Empowerment Team have imbedded economic abuse specialists within the team. Our tech and economic abuse specialists can deliver comprehensive training and other services for organisations, companies, and agencies.
This training is designed for anyone that may come into contact with survivors of domestic abuse, support services, domestic abuse services, local authorities, social services, Police. But also for those who work with vulnerable customers, like banks, debt advisers, debt collection agencies, utility providers and telecoms companies.

Course objectives:
– Understand the dynamics of Technology-facilitated abuse.
– Spotting the signs of economic abuse.
– Exploring the ways everyday technology can be misused to carry out economic abuse.
– Knowing when and where to signpost survivors to specialist support.

Course delivery:

This course is 1.5hrs and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

This training will enable professionals to recognise and support survivors with economic abuse, identifying where tech safety needs to be considered. There is a focus on practical skills to tackle the impacts of economic abuse and support survivors to regain their financial independence.

Course objectives:

– Understanding how technology is misused to carry out abuse
– Barriers to financial services
– Maximising Income
– Understanding the importance of Credit Reports
– Tackling Fraud and Coerced Debt
– Benefits and Economic Abuse
– Effective signposting

Course delivery:

This course is a full day and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.

This course is designed for all professionals working in financial services, banks, telecoms, utilities providers, debt collection and recovery, debt advice and financial regulation – for anyone in a customer facing roles, those with decision making powers about customer accounts, and specifically anyone working in vulnerable customer teams.

Course objectives:
– Understanding domestic and economic abuse
– How technology is misused in the context of domestic abuse and economic abuse
– Spotting the signs of economic abuse
– Fraud, coerced debt, and gathering evidence
– Managing disclosures of abuse in a trauma informed way
– Removing barriers for survivors of abuse
– Effective signposting and additional resources

Course delivery:

This course is a full day and can be delivered virtually via Microsoft Teams or in person.

Please contact the Tech Abuse Training Team on techabusetraining@refuge.org.uk or fill out the booking form to receive a quote for this course based on your specific needs.