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Guide to securing your Nest

If technology is being used against you, use this website to secure your tech. Learn about technology-facilitated abuse.

Depending on your devices/updates, the steps below may vary. This guide was created based on the Nest app.

Note: If you started using the Nest app after August 19 2019, your Nest app will work via your Google Account. This means you can use your Google account details to login.

Many security and privacy settings are managed through your Google account rather than your Nest app. This means you will need to sign-in to your Google account via a web browser to make changes such as changing your password, setting up two-factor verification, and other security steps. You can also increase your privacy via your Google account by adjusting your location, web and app activity history, and family group settings.

Caution

Remember, depending on whether or not you are living with the person who is harming you, you may choose to take different steps. Control and coercion make some of these steps impossible or not safe. Read these cautions before taking action.

Secure your tech

Nest security guide

Step 1: Signing in and checking account type
Step 2: Check who has access to your Nest account
Step 3: How to remove a user
Step 4: How to turn a microphone off in the Nest app
Step 5: Add 2-step verification to your account on the Nest app
Step 6: How to change your password in the Nest app

Tech safety tool

Secure your tech through our interactive tool. Click below to access videos in four languages.

Tech safety tool

Supporting survivors

Learn about how to support someone experiencing technology-facilitated abuse.

Supporting survivors

Learn about tech

Use this Glossary to learn more about technology.

Use our Glossary