Guide to securing your Amazon Alexa

Your Amazon Alexa is tied to an Amazon account. It’s important that your Amazon account is secure, as otherwise someone could gain access to your Alexa or the information Alexa has stored on your account.

You can secure your Amazon account by signing out of all devices, changing your password and setting up two factor-verification on your Amazon account.

To do this, go to www.amazon.co.uk and sign-in to your account.

1. Hover over Accounts & Lists and select Your Account in the drop-down menu.
2. Select Login & security
3. Scroll down to Compromised Account and select Edit
4. To sign out of all devices, scroll down and select Sign out everything (note: you will have to sign back into your Amazon account on all of your Alexa devices to be able to use Alexa again).
   Caution
5. Select continue in the pop-up box to proceed to sign out of all devices.

1. From here, you will be prompted to change your password. Select Change password.
   
2. In the Settings menu, select Device Settings. You will be prompted to send a “One Time Passcode” (OTP) to your email address or phone number. Check that these are your secure contact details, then select your preferred option and select send OTP.
   
3. You will then be prompted to enter the one-time passcode and enter a new password.

1. Follow the first two actions in Step One to access the login and security page. Then scroll to two-step verification (2SV) settings and select edit.
   

1. Log into your Alexa app on your phone or tablet.
2. Select Communicate in the menu at the bottom of the screen.
3. Select the icon in the top right-hand corner.
4. Contacts who also have the Alexa app and relevant permissions enabled will have a blue tick next to their name. Click the three dots in the right hand corner.
5. Select Block Contact from the list.
6. Then block contact with either ‘Block contact by Contact name’ or ‘Block by Phone number’.
7. Select the contact you wish to block from the address list and click block.

1. Open your Amazon Alexa app on your phone or tablet. Select more in the bottom right-hand corner. In the settings menu, select Alexa Privacy.
2. In the Alexa Privacy menu, select Review Voice History.
3. Here, you will find all of your recorded voice commands to Alexa. To delete all of the recordings, select the drop-down menu by Displaying and select All History and All devices. Then select Delete all of my recordings. Caution:
4. Go back to the previous menu and select Manage Your Alexa Data.
5. Toggle on the slider by Enable deletion by voice to allow you to delete voice recordings by asking Alexa to “delete everything I said today.” Select Choose how long to save recordings and then select Don’t save recordings to prevent Alexa from saving voice commands.